- 3 LPA 10 LPA (Based on experience and interview performance)
Job Responsibilities
- Handle inbound and outbound customer calls professionally.
- Resolve customer queries related to travel, finance, and telecommunications.
- Provide accurate information and effective solutions while ensuring customer satisfaction.
- Maintain excellent communication with international customers.
- Troubleshoot customer concerns and escalate complex issues when required.
- Meet quality, productivity, and customer satisfaction targets.
- Update customer information and maintain accurate records in CRM systems.
- Follow company policies, processes, and compliance guidelines.
Key Skills
- Excellent verbal and written English communication skills.
- Minimum 6 months to 8+ years of experience in an International Voice Process (Freshers with excellent communication may also be considered, if applicable).
- Solid customer service and problem-solving skills.
- Ability to work in rotational shifts.
- Good listening and interpersonal skills.
- Basic computer knowledge and typing skills.
- Ability to work in a fast-paced environment.
- Immediate joiners preferred.
Domains Hiring:
- Travel
- Finance
- Telecommunications
FOR MORE DETAILS CONTACT -
NAINA - (phone hidden)
📌 International Voice Process || NOIDA/Gurugram (Uttar Pradesh)
🏢 Expert Staffing Solutions New Delhi
📍 Uttar Pradesh
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.