- Develop and implement the organization's quality strategy aligned with business objectives.
- Lead Quality Assurance (QA), Quality Control (QC), Supplier Quality, and Customer Quality functions.
- Ensure compliance with ISO 9001, IATF 16949, and other applicable industry standards.
- Establish and monitor quality KPIs, including PPM, COPQ, customer complaints, warranty performance, and process capability.
- Drive continuous improvement initiatives using Lean, Six Sigma, Kaizen, SPC, FMEA, APQP, PPAP, and Root Cause Analysis.
- Lead internal, customer, supplier, and certification audits, ensuring timely closure of corrective and preventive actions.
- Manage customer quality concerns and ensure effective resolution through structured problem-solving methodologies.




- Develop supplier quality systems, conduct supplier audits, and improve supplier performance.
- Collaborate with Manufacturing, Engineering, R&D;, Procurement, and Operations to improve product and process quality.
- Build and mentor high-performing quality teams through coaching, training, and succession planning.
- Ensure compliance with statutory, environmental, and safety requirements related to quality operations.
- Prepare quality performance reports and present business updates to senior leadership.

📌 Quality Head (Tamil Nadu)
🏢 Universal Heat Exchangers
📍 Tamil Nadu