We at the Being Human Clothing are looking for an experienced Head Ecommerce to lead the Company's end-to-end E-Commerce business.

Role Summary: Lead the Company's end-to-end E-Commerce business with complete ownership of revenue, profitability, customer experience, digital merchandising, marketplace management, D2C growth, omnichannel initiatives, and commercial performance. The role is accountable for building a scalable digital commerce ecosystem while maximizing contribution margins and delivering sustainable business growth.

Qualification: MBA/PGDM in Marketing, Retail, or Business Management from a reputed institution.

Additional Qualification Certifications in Digital Commerce, Analytics, E-Commerce Platforms, or Digital Transformation would be an advantage.

Total Experience: 15 to 20 years of experience in marketing, with at least 5 years in a leadership role. Experience in the retail fashion, apparel, lifestyle, or consumer brands industry is preferred.

:

Business & P&L; Ownership

- Own the complete E-Commerce P&L; across D2C and marketplaces.
- Deliver revenue, contribution margin and profitability targets.
- Develop annual business plans and growth strategies.

Marketplace Management

- Lead business across Myntra, Amazon, Flipkart, Ajio, Q.Com, TataCliq and emerging channels.
- Drive assortment planning, pricing architecture, promotions and marketplace visibility,
- profitability and sell through.
- Build strategic relationships with marketplace leadership.
- Reduce returns while improving sell-through and profitability.

D2C Business

- Own D2C website growth strategy.
- Improve customer journey, UX, merchandising and conversion.
- Drive personalization, loyalty integration and customer retention.




- Enhance checkout, fulfilment and last-mile experience.
- P&L;, 3PL and warehouse.

Commercial & Merchandising

- Drive category expansion and assortment optimization.
- Partner with Product, Design, Buying, Planning and Supply Chain for inventory efficiency.
- Optimize pricing, markdowns and promotional calendars.
- Improve digital merchandising and conversion rates.

Omnichannel Commerce

- Build omnichannel capabilities.
- Drive Click & Collect, Endless Aisle and unified commerce initiatives.
- Improve customer experience across digital and physical channels.

Performance & Analytics

- Monitor GMV, Conversion Rate, AOV, Contribution Margin, and overall business performance.
- Build business dashboards and performance reviews.
- Collaborate with marketing to improve CAC, ROAS, LTV, and Repeat Rate

Team Leadership

- Build and mentor high-performing teams across:
- Marketplace KAM, D2C and content manager.
- Digital Merchandising.
- Inventory & MIS and Customer Operations.

Skills:

- E-Commerce business, P&L; Management
- Marketplace Management, Inventory Planning
- D2C Strategy, Digital Merchandising
- Omnichannel Commerce, CRM & Loyalty
- Business Analytics and Cross-functional Collaboration.
- Pricing Strategy & Customer Experience

Desirable Attributes:

- Strong commercial orientation & Digital-first mindset
- Customer-centric approach & Data-driven decision making
- Strategic thinking with execution excellence
- Robust stakeholder management
- High ownership and accountability

Competencies Required: Strategic Thinking, Customer entricity

Analytical Thinking, Execution Excellence

Change Leadership and Financial Acumen

Collaboration, Negotiation and Result Orientation

📌 Head – Ecommerce (Andheri)
🏢 Four Aces Fashion House
📍 Andheri