Guest Relations Manager (Gurugram)

Guest Relations Manager (Gurugram)

02 Aug
|
Lamose Infra
|
Gurugram

02 Aug

Lamose Infra

Gurugram

Roles and Responsibilities

- Manage guest relationships to ensure exceptional customer service and satisfaction.

- Develop and implement strategies for client retention, engagement, and relationship building.

- Coordinate with internal teams to resolve issues promptly and efficiently.

- Analyze feedback from guests to identify areas of improvement in our services.

- Maintain accurate records of client interactions, meetings, and agreements.

Desired Candidate Profile

- 0-4 years of experience in hospitality or related field (guest relations, customer service).

- Solid understanding of CRM principles and practices.

- Excellent communication skills with ability to build strong relationships with clients.

- Ability to work independently with minimal supervision while prioritizing tasks effectively.

- Hr-(phone hidden)

📌 Guest Relations Manager (Gurugram)
🏢 Lamose Infra
📍 Gurugram

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