We're Hiring: Guest Experience Executive – Mumbai At Benne – Heritage Bangalore Dosa, hospitality is not just service—it's care, attentiveness, and presence. We're looking for a Guest Experience Executive who takes pride in creating welcoming, smooth, and memorable guest journeys, from the moment a guest walks in to when they leave.

How we got here: Akhil and Shriya — a filmmaker and a psychologist — shared a deep love for dosas. Missing the Bangalore dosa in Mumbai, they perfected a recipe and discovered the true secret: a great dosa is made with honour, respect, and care. At Benne we serve food we love — with honesty, warmth, and heart.

Responsibilities: Guest Experience &

• Service Greet guests warmly and ensure a positive first impression Guide guests through the menu, answer questions, and offer thoughtful recommendations Accurately take orders on POS and communicate special requests clearly to the kitchen Stay attentive during peak hours to ensure smooth service flow and minimal wait times Dine-in &

• Floor Coordination Manage seating, table turnover, and dining area readiness Coordinate with the kitchen to track orders and ensure timely service Communicate wait times clearly and manage guest expectations Service Recovery &





• Feedback Resolve minor guest concerns with empathy and confidence Escalate critical issues when needed and maintain calm under pressure Capture guest feedback, compliments, and observations for improvement Ambience &

• FOH Standards Maintain cleanliness, organization, and stocking of all guest-facing areas Ensure music, lighting, and overall ambience align with the brand experience Teamwork &

• Culture Act as a bridge between guests and the kitchen team Support FOH teammates during rush hours and shift changes Lead by example in professionalism, warmth, and attention to detail Skills: Strong communication and people skills A natural sense of hospitality and problem-solving Ability to stay composed and efficient in fast-paced environments Prior FOH or guest-facing experience preferred Together we build: A people-first, respectful work culture Chance to grow with a brand rooted in authenticity A team that values warmth, quality, and consistency Compensation Competitive and based on experience.

To Apply

Email your resume to [Confidential Information] with the subject line: Guest Experience Executive – Mumbaii :) At Benne, every shift is another chance to make someone's day.

📌 Guest Experience Associate (Mumbai)
🏢 Benne
📍 Mumbai