Job Title: Customer Support Executive

Company Profile:

Irentout.com is India's rapidly expanding online rental service platform, currently operating in Bangalore, Chennai, Hyderabad, and Pune. We offer a wide range of rental products, including office setups, laptops, air conditioners, home appliances, furniture, and more, with plans to continually expand our product portfolio.

Our mission is to promote a shared economy by encouraging the use of rental products, maximizing resource utilization, and contributing to environmental sustainability. As a process-driven organization, we bring extensive experience across various domains. Our dynamic and youthful team consists of highly skilled developers, digital marketers, graphic designers, marketing professionals, operations staff, IT specialists, and delivery experts. Together, we strive to provide exceptional service to our clients

Job Summary:

We are looking for a proactive and customer-focused Customer Support Executive to manage client interactions, ensure customer satisfaction, and support subscription renewals. The ideal candidate will be responsible for communicating with registered clients, providing product-related information, resolving issues efficiently,



and maintaining accurate records of customer interactions.

Key Responsibilities:

- Contact registered clients regarding their subscription renewal and ensure timely follow-ups.
- Provide accurate information about the products that customers have rented or subscribed to.
- Maintain detailed records of customer interactions, queries, and feedback for future reference.
- Coordinate with internal teams to resolve customer issues effectively and ensure smooth service delivery.
- Follow up with customers to ensure satisfaction and maintain solid client relationships.
- Handle customer inquiries professionally through calls, emails, or other communication channels.

Required Skills & Qualifications:

- Good communication and interpersonal skills.
- Strong customer service orientation and problem-solving ability.
- Ability to maintain records and handle customer data accurately.
- Basic knowledge of CRM tools or customer management systems is an advantage.
- Ability to work collaboratively with cross-functional teams.
- Graduate in any discipline (preferred).

📌 Customer Success Executive (Karnataka)
🏢 Future Online Private
📍 Karnataka