The Role

We are seeking a commercially driven, proactive General Manager to lead overall business growth and venue operations. While weekends at High Note thrive on live music and retro sets, this role requires a candidate whose primary focus is aggressive weekday top-line revenue expansion.You will be responsible for tapping into corporate networks across BKC, Bandra, and Lower Parel, securing private venue buyouts, driving weekday IP footfalls, and positioning High Note as the primary destination for corporate socials, networking events, and private gatherings.

Key Responsibilities1. Business Development & Weekday Revenue (Primary Focus)

- Corporate Client Acquisition: Actively target and build relationships with HR leads, admin heads, and event teams across corporate hubs (BKC, Lower Parel, Bandra) to secure team mixers, corporate happy hours, and networking events.
- Venue Buyouts & Private Hires: Market and sell High Notes space for private parties, milestone celebrations, brand launches, and listening sessions, specifically optimizing MondayThursday venue monetization.
- IP Execution & Sales Drive: Partner with management to market and monetize weekday programming (including High Time happy hours, Unplugged Wednesdays, and Side A / Side B sessions) with strict table reservation and spend targets.
- Corporate Partnerships: Design and pitch structured corporate packages, corporate card tie-ups, and prepaid tab offers to build recurring weekday revenue.

2. Strategic Operations & Team Leadership

- Lead and mentor a team of two Restaurant Managers and the Guest Experience Manager, ensuring floor management, guest retention, and service excellence run smoothly without constant GM intervention on the floor.
- Work alongside the culinary and beverage heads to track menu engineering, wastage,



and item popularity to maximize profitability during non-peak hours.
- Oversee overall P&L; accountability, inventory management, cost control (COGS, labor cost), and financial reporting.

3. Guest Experience & Brand Integrity

- Maintain High Notes distinct brand identityensuring the high-fidelity sound, retro aesthetic, and hospitality standards remain uncompromising.
- Ensure seamless execution for high-net-worth clients, corporate organizers, and VIP guests hosted during private events.

Key Performance Indicators (KPIs)

- Weekday Revenue: Targets for Monday through Thursday sales growth (Bar & Food).
- B2B & Buyout Conversion: Monthly quota for corporate group bookings and private venue buyouts.
- High Time / Pre-8 PM Sales: Average spend per cover (SPO) and footfall metrics during weekday early evening hours.
- Cost Control & P&L; Health: Achieving agreed gross margins and budget caps.

Candidate Profile & Requirements

- Experience: 610 years of progressive experience in premium F&B; / Nightlife / Hospitality, with at least 2–3 years as a GM or AGM in a high-volume Bandra, BKC, or South Mumbai venue.
- Corporate Network: Demonstrated track record and an active network of corporate clients, event planners, and media/agency leads in Mumbai.
- Sales Mindset: Strongly commercially focused; views the role as a revenue-generating asset rather than purely an administrative floor manager.
- Leadership & Delegation: Ability to manage floor supervisors effectively, allowing focus to remain on client meetings, pitches, and strategy.
- Passion for Music/Culture: An appreciation for music-driven hospitality and retro culture is a solid plus.

Compensation Package

- Competitive fixed salary (commensurate with experience) + performance-linked quarterly incentive structure heavily tied to weekday sales targets and corporate buyout conversions.

📌 General Manager - Sales and Operations (Mumbai)
🏢 High Note by Pravaah Hospitality
📍 Mumbai