General Manager Operations - Customer Service (Chennai)

General Manager Operations - Customer Service (Chennai)

02 Aug
|
Ziphertech
|
Chennai

02 Aug

Ziphertech

Chennai

Lead E2E BPO ops for large-scale teams, ensuring operational excellence & high client satisfaction. Oversee performance, P&L;, workforce planning, process improvement & stakeholder engagement while driving productivity, quality & customer service.

Required Candidate profile

18+ yrs of exp in BPO ops, managing large-scale teams & driving ops. Solid leadership, communication, organizational & analytical skills. Should know Tamil. Must have P&L; Management exp

📌 General Manager Operations - Customer Service (Chennai)
🏢 Ziphertech
📍 Chennai

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