Apenir is a healthcare technology startup transforming how people access diagnostic services. We are building a seamless platform for home blood sample collection, diagnostic bookings, health reports, and digital healthcare services. Our mission is to make healthcare more accessible, convenient, and technology-driven.

As we expand across Kochi, we are looking for a highly motivated General Manager – Diagnostic Operations to lead our diagnostic business and build a high-performing operations team.

Key Responsibilities

- Lead and manage the end-to-end diagnostic business in Kochi.
- Develop partnerships with diagnostic laboratories, hospitals, and healthcare providers.
- Drive business growth through strategic partnerships and customer acquisition.
- Recruit, train, and manage operations staff, customer support executives, and field teams.
- Ensure smooth day-to-day operations of home blood sample collection services.
- Monitor service quality, turnaround time (TAT), and customer satisfaction.
- Develop and implement standard operating procedures (SOPs).
- Manage operational budgets, revenue targets, and cost optimization.
- Coordinate with technology, marketing, and customer support teams.
- Build relationships with doctors, clinics, corporates, and wellness partners.




- Analyze business performance using KPIs and prepare management reports.
- Ensure compliance with healthcare regulations and quality standards.

Required Qualifications

- MBA, MHA, BBA, Life Sciences, Healthcare Management, Hospital Administration, or related field.
- 5–10 years of experience in diagnostics, healthcare, hospitals, laboratories, or healthcare operations.
- Strong leadership and team management skills.
- Excellent communication and negotiation abilities.
- Experience in business development and operations management.
- Ability to work in a fast-paced startup environment.
- Proficiency in Microsoft Excel, Google Workspace, and CRM tools.
- Valid driving licence is preferred.

Preferred Experience

Experience with organizations such as diagnostic laboratories, hospitals, healthcare startups, or pathology chains is highly desirable.

What We Offer

- Competitive salary with performance incentives.
- Opportunity to build and lead a rapidly growing healthcare business.
- Career growth into Regional or State Operations leadership.
- Agile startup environment with significant responsibility.
- Opportunity to work closely with the founding team.

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits

- Flexible schedule

Work Location: In person

📌 General Manager – Healthcare startup (Kakkanad)
🏢 APENIR INNOVATIONS
📍 Kakkanad