Company Description

Hotel Goodwill is a boutique heritage hotel located in the heart of Patan, Lalitpur, Nepal. Blending traditional Newari architecture with contemporary amenities, the hotel offers a culturally immersive experience for travelers, corporate guests, and event organizers. With 30 well-appointed rooms, a multi-cuisine restaurant, banquet halls, a bar, a courtyard, and a swimming pool, Hotel Goodwill caters to both leisure and business clientele, delivering personalized service in a serene, historical setting.

Role Description

This is a full-time, on-site role for a Front Office Associate at Hotel Goodwill in Kanibahal, Lalitpur.

The Front Office

Associate will handle receptionist duties such as greeting guests, managing check-ins and check-outs, and answering phone calls while adhering to proper phone etiquette. They will assist with customer inquiries, ensure a positive guest experience, and help maintain the smooth operation of the front desk area.



This role is an excellent opportunity for candidates looking to grow in hospitality.

At Hotel

Goodwill, you will gain hands-on front office experience while working closely with Housekeeping, Food & Beverage, Sales, Guest Relations and other hotel operations, building a strong foundation for your hospitality career. Qualifications

Proficiency in Professional Phone Etiquette and Receptionist Duties

Good Customer Service and Check-in management skills

Good oral and written English Communication skills

Ability to handle multiple tasks efficiently and professionally

Flexible with working morning, evening and weekends

Prior experience in the hospitality industry is a bonus

Familiarity with basic computer operations and hotel software

Certifications/Qualifications in hospitality are preferred

📌 Front Office (Receptionist) (Uttar Pradesh)
🏢 Hotel Goodwill
📍 Uttar Pradesh