Role & Responsibilities

- Welcome and assist patients and visitors in a professional and courteous manner.

- Manage patient registration, appointments, and follow-up scheduling.

- Answer incoming calls and respond to patient enquiries.

- Make telecalling for appointment confirmations, follow-ups, and lead conversion.

- Coordinate with doctors and staff for smooth daily clinic operations.

- Maintain patient records and ensure accurate documentation.

- Handle billing, payments, and basic administrative tasks.

- Manage WhatsApp and email communication with patients.

- Ensure a clean, organized, and patient-friendly front office environment.

- Provide excellent customer service and maintain patient satisfaction.

Preferred Candidate Profile

- Graduate in any discipline.

- 3+ years of experience in front office, reception, customer service, telecalling,



or hospital administration (Freshers with excellent communication skills may also apply).

- Excellent verbal communication in Hindi and basic English.

- Good interpersonal and patient-handling skills.

- Computer proficiency (MS Office, Excel, Email, WhatsApp).

- Well-groomed, confident, and customer-oriented personality.

- Ability to multitask and work in a fast-paced environment.

- Experience in hospitals, clinics, diagnostic centres, or healthcare will be an added advantage.

Perks and Advantages

- Competitive salary with performance-based incentives.

- Professional and supportive work environment.

- Training and career growth opportunities.

- Exposure to modern healthcare and patient management systems.

- Employee discounts on selected healthcare and wellness services.

📌 Front Office Manager (Jaipur)
🏢 Kimi Medihealth
📍 Jaipur