Front Office Executive cum Admin – Frankford Ladies Hostel

Salary:₹15,000 per month

Job Type: Full-time

Location: Frankford Ladies Hostel

Job Summary

We are looking for a responsible, friendly, and organize Front Office Executive cum Admin to manage the hostel front desk and support day-to-day administrative operations. The candidate will be responsible for handling resident enquiries, maintaining records, coordinating with housekeeping and maintenance staff, and ensuring the smooth functioning of hostel operations.

Key Responsibilities

- Welcome residents, parents, visitors, and guests professionally.
- Handle incoming calls, WhatsApp messages, and general enquiries.
- Manage resident check-in and check-out procedures.
- Maintain resident records, admission forms, and other hostel documentation.
- Maintain attendance, visitor, and related registers.
- Handle room allocation and vacancy records.
- Collect and maintain records of rent/hostel fees and other payments, if applicable.
- Coordinate with housekeeping and maintenance staff for daily requirements.




- Monitor cleanliness and basic upkeep of common areas.
- Handle resident complaints and coordinate with management for resolution.
- Maintain hostel inventory, stationery, and essential supplies.
- Coordinate repairs, maintenance, and other service requirements.
- Ensure hostel rules and basic safety procedures are followed.
- Prepare daily/weekly reports and maintain administrative records.
- Perform general administrative and clerical duties as assigned by management.

Requirements

- Any degree/diploma preferred.
- Previous experience in front office, administration, hostel, hospitality, or customer service is an advantage.
- Positive communication and interpersonal skills.
- Good organizational and multitasking skills.
- Polite, responsible, and approachable personality.
- Ability to handle residents' concerns professionally and confidentially.

Work Location: In person

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