Job Title: Front Office Executive (Fitness Club)Roles & Responsibilities

- Welcome members and visitors with a friendly and professional attitude.

- Handle walk-in enquiries and explain membership plans, offers, and club facilities.

- Manage member registrations, renewals, and daily check-ins.

- Answer phone calls, WhatsApp messages, emails, and respond to customer queries promptly.

- Schedule fitness assessments, personal training sessions, and appointments.

- Process membership payments, issue receipts, and maintain accurate billing records.

- Maintain attendance records and update member information in the club management system.

- Assist in achieving membership sales and renewal targets by following up with prospective and existing members.

- Coordinate with trainers and housekeeping staff to ensure smooth day-to-day operations.

- Ensure the reception area is clean, organised, and welcoming at all times.

- Handle customer feedback and resolve basic member concerns professionally.

- Prepare daily reports on enquiries, memberships, collections, and attendance.

Educational Qualifications

- Bachelor's degree in any discipline (preferred).

- PUC/12th Pass candidates with relevant experience may also apply.

- Basic computer knowledge and proficiency in MS Office.





- Good communication skills in English and local language (Kannada/Hindi is an added advantage).

Experience

- Freshers and experienced candidates are welcome to apply.

- Experience in a gym, fitness centre, wellness club, hospitality, or customer service is preferred.

Key Skills

- Excellent communication and interpersonal skills.

- Customer service and relationship management.

- Sales and upselling skills.

- Basic computer proficiency.

- Cash handling and billing knowledge.

- Positive attitude and professional appearance.

- Ability to multitask in a fast-paced environment.

Salary

- ₹22,000 – ₹25,000 per month, based on experience and performance.

- Attractive incentives for membership sales and renewals.

Shift Timings

- Morning Shift: 6:00 AM – 10:00 AM

- Evening Shift: 5:00 PM – 10:00 PM

- Split Shift (Total Working Hours: 9 Hours)

- Weekly Off: One day per week (as per club policy).

Preferred Candidate

- Pleasant personality with excellent communication and customer handling skills.

- Immediate joiners are preferred.

Employment Type

- Full time, Permanent

Reporting To

- Operations Manager

Pay: ₹22,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Front Office Executive (Receptionist) at IN THE PINK Fitness Club (Sarjapura)
🏢 Atco projects
📍 Sarjapura