Hotel Ivy Raipur is hiring a Front Office Associate to provide exceptional guest service and ensure smooth front office operations. We are looking for a professional, customer-oriented, and energetic individual with excellent communication skills and a positive attitude.
Key Responsibilities
- Welcome guests and provide a warm, professional check-in and check-out experience.
- Handle room reservations, guest enquiries, and telephone calls.
- Maintain accurate guest records and update the property management system.
- Coordinate with Housekeeping and other departments to ensure guest satisfaction.
- Resolve guest complaints promptly and professionally.
- Prepare daily reports and maintain front desk documentation.
- Ensure the reception area is clean, organised, and presentable at all times.
- Deliver outstanding customer service while maintaining hotel standards.
Qualifications
- Graduate in any discipline (Hotel Management preferred).
- 0–2 years of experience in Front Office, Reception, or Guest Relations.
- Freshers with excellent communication skills are welcome to apply.
- Good command of English and Hindi.
- Basic knowledge of MS Office and hotel software is an added advantage.
- Ability to work in rotational shifts, including weekends and holidays.
Perks
- Competitive salary.
- Free food provided by the company.
- Free staff accommodation provided by the company.
- Career growth and learning opportunities.
- Professional and supportive work environment.
Work Location: Hotel Ivy, Pachpedi Naka, Raipur, Chhattisgarh Interested candidates can apply through Indeed or send their updated CV to
[email protected].
Contact HR: (phone hidden)
Pay: ₹12,000.00 - ₹15,000.00 per month
Work Location: In person
📌 Front Office Associate (Raipur)
🏢 HOTEL IVY
📍 Raipur