Roles Responsibilities l Build and maintain relationships with internal and external customers l Monitor registration and admission standards followed by the team and submit reports as required l Provide courteous service to clients and respond promptly and tactfully to their request or inquiries l Responsible for identifying critical areas in the operations and resolving all major and minor discrepancies l Handling quality related documentation and implementation Maintain criteria related to same the related database l Monitoring of invoices and bills keeping track of approved discounts and billing as per tie-up l Responsible for identifying critical areas in the front office OPD operations and resolving all major and minor discrepancies l Updating new tie-ups as part of business relations Requirement l Responsible for making duty roster and leave management of all front office OPD service coordinators and executives l Regular updates to be provided to the team members l Ensuring that the team is skilled competent and motivated to perform its duties l Ensure adequate manpower at all counters Job Type Full time Pay 15 000 00 - 20 000 00 per month Education Bachelor s Required Experience Front desk 1 year Required Language English Required Work Location In person