Company Description Synapse Vertigo & Hearing Care is a state-of-the-art advanced audio-vestibular diagnostic and rehabilitative center located in Faridabad. The clinic offers specialized services such as videonystagmography, dynamic visual acuity testing, posturography, diagnostic audiology, speech and language pathology, and comprehensive hearing aid services. A multidisciplinary team of ENT surgeons, audiologists, and physiotherapists collaborates to provide expert vestibular and auditory rehabilitation.

The center is focused on delivering accurate diagnostics, evidence-based treatment, and supportive care tailored to each individual. Prospective team members will join a professional environment dedicated to improving balance and hearing health for diverse patients.

Role Description The Front Desk Receptionist is a full-time, in office role based at our Faridabad center. This role is responsible for greeting patients, managing check-in and check-out procedures, and ensuring a welcoming and organized reception area. Daily tasks include answering and directing phone calls, scheduling and confirming appointments, maintaining patient records, and coordinating with clinical staff to support smooth patient flow.

The receptionist also handles basic clerical duties such as filing, data entry,



and managing incoming and outgoing correspondence. This position requires consistent, professional communication and a strong commitment to patient service.

Qualifications

Candidates should possess strong Receptionist Duties and Clerical Skills, including appointment scheduling, record management, and basic administrative support.

Candidates should possess excellent Phone Etiquette and Communication skills to interact professionally with patients, families, and team members.

Candidates should possess solid Customer Service skills, with the ability to address inquiries, provide clear information, and support a positive patient experience.

Ability to work on-site full time in Faridabad and maintain punctuality and reliability.

Proficiency with basic computer applications (e.g., MS Office, email, scheduling software) and comfort learning clinic-specific systems.

Strong organizational skills, attention to detail, and the ability to manage multiple tasks in a busy clinical setting.

Prior experience in a healthcare or clinic reception environment is an advantage but not mandatory.

Minimum educational qualification: high school diploma or equivalent; additional training in office administration or healthcare support is a plus.

📌 Front Desk Receptionist (Faridabad)
🏢 Synapse Vertigo u0026 Hearing Care
📍 Faridabad