Responsible for managing end-to-end export documentation and leading the documentation team to ensure accurate, timely, and compliant shipment processing.
Key Responsibilities:
- Lead and manage the export documentation team
- Prepare and verify documents
- Coordinate with shipping lines, customers, and internal teams
- Ensure compliance with customs and trade regulations
- Handle discrepancies, delays, and customer escalations
- Maintain SOPs and improve documentation processes
- Supervise and guide junior staff
- Maintain documentation records for audits
Requirements:
- 2 - 6 years experience in freight forwarding/export documentation
- Solid knowledge of export procedures & Incoterms & compliance
- Minimum 2–3 years in team handling role
- Ability to lead documentation processes (BLs, invoices, SI)