Franchise Relationship Executive

About Pacific Event Management

Pacific Event Management is a Kolkata-based company providing Event Management, Digital Marketing, Brand Promotions, Corporate Events, Exhibition Management, Business Consulting, and Technology Solutions. We work with businesses across various industries to deliver professional services that support business growth and long-term client relationships.

About the Role

Pacific Event Management is seeking a Franchise Relationship Executive to join our team in Kolkata. This office-based role focuses on communicating with prospective business partners, providing information about the company's franchise program, coordinating appointments, and supporting the Business Development team throughout the partner onboarding process.

The ideal candidate should have strong communication skills, a professional approach to customer interactions, and the ability to maintain accurate records of business enquiries.

Key Responsibilities

- Contact prospective franchise partners using company-provided leads.
- Provide accurate information about the company's franchise program and business model.
- Understand the requirements and interests of prospective partners.
- Respond to general enquiries related to the franchise opportunity in a professional manner.
- Schedule appointments or online meetings for the Business Development team.
- Maintain regular follow-up with prospective partners until the scheduled meeting is completed.
- Record call outcomes, follow-up activities, and lead status in the company's CRM system.




- Coordinate with the Business Development team to ensure timely communication and lead handover.
- Maintain accurate documentation and follow established communication processes.
- Support day-to-day franchise relationship activities assigned by the reporting manager.

Required Qualifications
- Higher Secondary (12th Pass) or Graduate in any discipline.
- Positive verbal communication and interpersonal skills.
- Ability to communicate professionally over the telephone.
- Basic computer proficiency, including Microsoft Office applications.
- Ability to maintain records and update CRM systems accurately.
- Good organizational and time-management skills.
- Fluency in Bengali and Hindi is preferred. Basic English communication skills will be an advantage.

Preferred Experience Experience in any of the following areas will be considered an advantage:
- Customer Service
- Telecalling
- Client Relationship Management
- Lead Generation
- Appointment Scheduling
- Business Development Support
- Sales Coordination

Fresh graduates and candidates with strong communication skills are welcome to apply. Training will be provided for selected candidates.

Job Details

Position: Franchise Relationship Executive

Employment Type: Full-time

Work Location: Office-Based, Kolkata, West Bengal

Pacific Event Management is an equal opportunity employer. All applications will be evaluated based on qualifications, relevant experience, communication skills, and suitability for the role.

Pay: ₹17,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Franchise Relationship Executive (Kolkata)
🏢 PACIFIC EVENT MANAGEMENT
📍 Kolkata