Key Responsibilities

Strategic Collaboration & Institutional Coordination

- Serve as the Chancellor's trusted advisor in aligning strategic priorities across teams.
- Facilitate cross-functional collaboration to execute initiatives and track institutional goals.

Organizational Structuring & Enablement

- Support in designing and refining scalable organizational structures and governance models.
- Coordinate with functional heads to define roles, enhance interdepartmental workflows, and build high-performing teams.

Process Design & SOP Development

- Lead the creation, documentation, and institutionalization of Standard Operating Procedures (SOPs).
- Ensure continuous process optimization based on stakeholder input and evolving institutional needs.

Lean Operations & Efficiency

- Identify inefficiencies and operational bottlenecks, and drive lean, scalable solutions.
- Collaborate with departments to streamline delivery models and reduce turnaround times.

Cross-Functional Project Support

- Manage and monitor cross-departmental strategic projects, ensuring alignment and timely execution.
- Act as the single point of accountability for multi-team initiatives.

Strategic Partnerships & External Engagement

- Assist in developing partnerships with industries, academic bodies,



and public/private stakeholders.
- Coordinate internal readiness for operationalizing partnerships and current revenue opportunities.

CRM & Sales System Optimization

- Collaborate with business and tech teams to configure CRM workflows across B2B, B2C, and B2B2C models.
- Enable data-driven decision-making through well-integrated sales and marketing systems.

Academic Program Development & Policy Alignment

- Support the implementation of NEP 2020 and the National Credit Framework.
- Facilitate design and rollout of skill-based, industry-integrated degree programs.

Admissions & Outreach Strategy Support

- Coordinate with the admissions team to optimize enrollment strategy and operations.
- Ensure alignment between outreach, marketing, and institutional goals.

Talent Acquisition Coordination

- Partner with HR and hiring managers to align workforce planning with organizational priorities.
- Support smoother onboarding and talent integration processes.

Digital Infrastructure & Systems Support

- Ensure university digital platforms and tech systems are aligned with user and institutional needs.
- Coordinate between tech teams and functional heads for systems development and maintenance.

📌 Founder s Office - Strategy & Operations (Kolkata)
🏢 Medhavi Skills University
📍 Kolkata