Job Title: Receptionist cum Admin

Location: H-1565, Basement, Chittranjan Park,, South Delhi, Delhi, Delhi

Time: Monday - Saturday 12 pm - 9: 30 pm

About the Company

A digital health-tech company focused on delivering innovative healthcare solutions and enhancing patient experiences through technology-driven services.

Role Summary

Serve as the first point of contact for patients and visitors, manage front-desk operations, appointments, calls, and basic billing while ensuring a smooth, skilled patient experience.

Key Responsibilities

* Greet patients/visitors, verify appointments, and manage walk-ins.

* Answer and route phone calls/WhatsApp queries; provide basic information on services, timings, and doctors’ availability.

* Schedule, reschedule, and confirm appointments; maintain daily appointment calendar.

* Patient registration: capture demographics, upload IDs/reports, create/maintain EMR files.





* Coordinate patient flow with nursing/OT/diagnostic teams to minimize wait times.

* Billing & cash handling: generate invoices, collect payments, process UPI/card/cash, maintain daily cash/collection report.

* Manage front-desk email and maintain inquiry/lead log.

* Assist in insurance TPA documentation (if applicable) and share estimates as guided.

* Maintain reception area hygiene; manage token/queue system and waiting area announcements.

* Coordinate with vendors/couriers; handle document dispatch, reports, and receipts.

* Support basic admin tasks: stationery/stock tracking, file management, and daily closing reports.

* Escalate patient feedback/complaints promptly to the clinic manager.

Pay: ₹18,000.00 - ₹23,000.00 per month

Work Location: In person

📌 Front Desk Receptionist (India)
🏢 Digital Health-Tech
📍 India