Job Summary

We are looking for a friendly, qualified, and customer-focused Customer Support Executive to join our team. The ideal candidate should have excellent communication skills, a positive attitude, and the ability to resolve customer queries efficiently while ensuring high customer satisfaction.

Key Responsibilities

- Handle customer inquiries via phone, email, chat, or WhatsApp.
- Resolve customer complaints in a timely and professional manner.
- Provide accurate information about the company's products and services.
- Maintain customer records
- Follow up with customers to ensure issue resolution.
- Coordinate with internal teams to resolve customer concerns.

Requirements

- Graduate or Undergraduate (depending on company requirements).
- Good communication skills in Hindi and basic English.
- Basic computer knowledge (MS Office, Email, Internet).
- Customer service experience is preferred but freshers can also apply.
- Good problem-solving and interpersonal skills.
- Ability to work in a team.

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Customer Support Executive (CSE) (India)
🏢 YAVI COSMETICS PRIVATE
📍 India