Location : Mumbai

Experience Required : 15+ years

Working Days : Monday - Saturday

Job Type : Full Time

About the Role

This role acts as the central command centre for the Director of HR & Operations, focused on driving execution, process discipline, and organizational efficiency.

You will be responsible for bringing structure to chaos, fixing broken processes, and ensuring all key initiatives across the organisation are tracked and delivered on time.

This is a high ownership, high visibility role where success depends on your ability to drive follow-through, enforce accountability, and build scalable systems.

- Key Responsibilities

- - Act as the execution arm of the Director, managing priorities, follow-ups, and closures
- Build and maintain central trackers for all key initiatives across departments
- Identify and fix inefficient or undefined processes across the organization
- Design and implement SOPs and workflows to improve execution and consistency
- Drive weekly reviews, status tracking, and accountability across teams
- Ensure alignment between HR, Operations, Finance, Admin, and business teams
- Proactively identify and resolve execution bottlenecks and delays
- Maintain real-time visibility through MIS, dashboards, and reporting systems
- Ensure process adherence, documentation discipline, and compliance tracking
- Support and drive high-priority projects and cross-functional initiatives

- What Success Looks Like





- - All key initiatives are clearly tracked, visible, and on schedule
- No follow-up gaps tasks are consistently driven to closure
- Processes are standardized, scalable, and followed across teams
- Reduced dependency on individuals systems drive execution
- Faster decision-to-execution turnaround across the organisation
- Leadership has complete clarity and control over operations
- Cross-functional teams operate with better alignment and fewer bottlenecks

- Key Skills & Competencies

- - Strong execution and follow-through mindset
- Ability to build, improve, and enforce processes
- Excellent organizational and multitasking ability
- High proficiency in tracking, reporting, and data management (Excel/Sheets)
- Strong problem-solving and systems thinking approach
- Ability to manage multiple stakeholders and drive alignment
- Comfortable working in fast-paced, unstructured environments
- High attention to detail with outcome focus
- Strong communication and accountability enforcement skills

Qualifications

- 15+ years in Business Operations / PMO / Chief of Staff / Ops roles
- Experience working closely with senior leadership (Director/VP level)
- Proven track record of driving execution and improving processes
- Solid expertise in Excel / Google Sheets and reporting systems
- Experience in fast-growing or dynamic business environments preferred

📌 Business Operations Manager – Office of Director (HR & Operations) (India)
🏢 South Seas Distilleries
📍 India