The role of a Sales Manager is to lead and manage his team and ensurethe set sales and customer satisfaction targets for the department areachieved.DUTIES AND RESPONSIBILITIES• Ensure all targets are achieved as per plan.• Ability to motivate and lead a team.• Ensure all customers are kept happy and have a pleasant 'indealership'experience.• Improve SSI , RDI or any other customer satisfaction related scores• Able to coach and mentor subordinates.• Create a conducive atmosphere for working at the dealership.• Ensure all reports are generated on time.• Able to analyze reports and takes corrective actions.• Ensure all processes are adhered to.• Regularly meet customers and take informal feedback.• Mystery shops and understands competitor activity.• Must be able to analyze dealership SSI scores and take correctiveactions.• Responsible for inventory management and training and development.• Liaise with manufacturer w.r.t vehicle ordering, finance, schemes,activities etc.• Liaise with financial institutions, insurance, RTO and allied businesses

📌 Sales Manager (India)
🏢 Shashank Auto
📍 India