The Bell Boy is responsible for providing a warm welcome to guests, assisting with luggage, escorting guests to rooms, and ensuring a smooth and pleasant arrival and departure experience. The role also includes assisting with guest requests and maintaining the lobby area’s cleanliness and organization.
Key Responsibilities:
- Greet guests courteously upon arrival and departure.
- Assist guests with loading and unloading luggage.
- Escort guests to their rooms, explain room features, and ensure guest comfort.
- Handle guest luggage storage and retrieval efficiently.
- Deliver messages, packages, and other items to guest rooms promptly.
- Coordinate with the front desk and concierge for guest requests.
- Maintain the cleanliness and organization of the lobby and luggage room.
- Provide information about hotel facilities, services, and local attractions.
- Assist in arranging transportation or taxis for guests when requested.
- Ensure guest satisfaction by offering qualified and friendly service at all times.
Requirements:
- Previous experience in a similar role preferred (hospitality or customer service background).
- Excellent communication and interpersonal skills.
- Pleasant personality and well-groomed appearance.
- Ability to handle luggage and perform physically active tasks.
- Basic knowledge of the local area and tourist attractions.
- Flexibility to work in shifts, weekends, and holidays.
Education:
- Minimum 10th / 12th standard or equivalent.
- Diploma in Hotel Management preferred (not mandatory).
Job Type: Full-time
Pay: ₹10,000.00 - ₹18,000.00 per month
Benefits:
- Provident Fund
Work Location: In person
📌 Bell Boy (India)
🏢 Baywatch Resort Goa
📍 India
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