Role Overview

We are looking for an L2 Support Engineer with solid hands-on experience in network, Linux, and security operations. The ideal candidate will have in-depth knowledge of firewalls, network monitoring systems, and web application security, along with exposure to virtualization and Active Directory environments.

Key Responsibilities

✓ Provide L2 support for network and security-related incidents and service requests

✓ Configure and troubleshoot Firewalls, NMS, Network devices, and WAF

✓ Support virtualized environments in clustered setups

✓ Assist in managing and troubleshooting Active Directory-related issues

✓ Work closely with L1, L3, and other infrastructure teams for issue resolution

✓ Ensure adherence to security and operational best practices

Technical Skills & Tools

Skill / Domain

Details / Tools

Firewall Management

Palo Alto, Fortinet, or Check Point

Network Monitoring (NMS)

PRTG, SolarWinds, Nagios, or similar

WAF Configuration

ModSecurity, Imperva, AWS WAF

Linux Administration

RHEL / CentOS / Ubuntu – CLI proficient

Virtualization

VMware vSphere / ESXi clustered setups

Active Directory

User/group management, GPO, DNS/DHCP

Network Protocols

TCP/IP, BGP, OSPF, VLANs, VPN





Security Practices

SIEM, log analysis, incident response

Qualifications & Experience

✓ Bachelor's degree in Computer Science, IT, or related field (or equivalent experience)

✓ 3–6 years in a network/security support role at L2 or equivalent

✓ Hands-on experience with enterprise firewalls and security appliances

✓ Strong Linux command-line proficiency

✓ Experience supporting VMware or similar virtualization platforms

✓ Solid understanding of TCP/IP networking and OSI model

✓ Familiarity with ITIL-based incident and change management processes

✓ Good documentation and communication skills

Nice to Have

✓ Relevant certifications: CCNA, CompTIA Security+, NSE4, CEH, or RHCSA

✓ Experience with SIEM tools (Splunk, IBM QRadar, etc.)

✓ Exposure to cloud infrastructure (AWS, Azure)

✓ Scripting skills in Bash or Python for automation

✓ Knowledge of ZTNA or SD-WAN architectures

Job Type: Full time

Pay: ₹200,000.00 - ₹300,000.00 per year

Benefits:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Work Location: In person

📌 Network Engineer- Good in Linux (India)
🏢 Infotek Services
📍 India