02 Aug
|
iCloudhomes
|
India
Are you passionate about delivering exceptional customer service and building lasting relationships? Join our growing team and be a part of creating memorable homeownership experiences.
Key Responsibilities
- Manage customer interactions from booking to handover.
- Address customer queries and resolve concerns promptly.
- Coordinate with Sales, Project, Accounts, and Site teams.
- Provide regular project updates and ensure customer satisfaction.
- Maintain accurate customer records in the CRM/ERP system.
Requirements
- Bachelor's degree in any discipline.
- 1–3 years of experience in Customer Relations, CRM, or Customer Service (Real Estate/Construction preferred).
- Excellent communication and interpersonal skills.
- Proficiency in MS Office and CRM/ERP software.
- Customer-focused with solid problem-solving and coordination skills.
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
📌 Customer Care Executive (India)
🏢 iCloudhomes
📍 India