We are looking for a proactive and customer-focused CRM Pre-Sales Telecaller Executive to generate and qualify leads, engage prospective customers, and support the sales team by scheduling appointments and maintaining accurate customer records in the CRM system. The ideal candidate should have excellent communication skills, a persuasive approach, and the ability to build solid customer relationships.

Key Responsibilities

- Contact prospective customers through outbound calls and follow up on inquiries received from various marketing channels.
- Explain the company's products and services to potential customers.
- Qualify leads based on predefined criteria and identify customer requirements.
- Schedule appointments, site visits, or product demonstrations for the sales team.
- Maintain accurate customer information, interaction history, and follow-up activities in the CRM system.
- Conduct regular follow-ups to nurture leads until they are ready for the sales team.




- Coordinate with the sales and marketing teams to ensure smooth lead management.
- Meet daily, weekly, and monthly calling and lead generation targets.
- Prepare and submit reports on call outcomes, lead status, and conversions.
- Ensure excellent customer experience by responding professionally to customer queries.

Required Skills

- Excellent verbal communication and interpersonal skills.
- Strong convincing and negotiation abilities.
- Basic knowledge of CRM software.
- Good organizational and time management skills.
- Proficiency in MS Office (Excel, Word, Outlook).
- Positive attitude with a target-oriented approach.
- Ability to work independently as well as in a team.

Pay: ₹18,000.00 - ₹20,000.00 per month

Benefits:

- Cell phone reimbursement
- Internet reimbursement

Work Location: In person

📌 CRM Executive/Telecaller (India)
🏢 Joy Suites Hospitality
📍 India