Lead design development and configuration of ServiceNow ITSM and ITOM products
Complete handson development within the ServiceNow platform including but not limited to client scripts business rules ui actions ui policies data policies workflow flow designer integration hub spokes script includes catalog items portal widgets ui pages event and rules
Perform code review of peer development changes to ensure compliance with the Sabre ServiceNow Development standards and vendors best practices
Lead upgrade patch skip remediation ensuring compliance with the Sabre ServiceNow Development standards and vendors best practices
Works with the Business Product Team and development team to provide estimated level of effort
Take ownership of high level complex business requirements and works them to completion
Understand business user stories requirements to provide the technical design and solution for product enhancements new features
Deliver product enhancements new features and defect fixes on time and error free
Collaborate with many teams and stakeholders locally and remote to efficiently deliver high quality product enhancements new features and defect fixes
Provide updated documentation of all product work including but not limited to design documentation technical operations support documentation and release notes
Support existing and build recent interfaces and have a good understanding of available integrations with 3rd party tools
Participate in daily standups to report status delays and risks to scrum master team leads management
Requirements
Bachelormasters degree in computer science Information Technology or a related field
Minimum of 78 years of experience as a ServiceNow Developer with a proven track record of successful project implementations Including experience with the Service Catalog module and creating custom applications
Experience creating request forms developing integration with external systems implementing security including Access Control Lists and enhancing the user interface to provide a custom look and feel
Ability to implement moderate to complex custom widgets and backend scripting
Strong knowledge of ServiceNow platform architecture modules and functionalities
Handson experience in configuring Business Rules Client Scripts UI Policies UI Scripts UI Actions UI Pages Script Includes Access Control Lists complex workflows and Solution migration to higher environment
Experience in developing ServiceNow integrations using APIs web services and data
Skills
Mandatory Skills : ServiceNow ITOM Developer
About LTM
LTM is an AI-centric global technology services company and the Business Creativity partner to the world’s largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI — enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM — a Larsen & Toubro company — owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltimindtree.com/recruitment-fraud-alert/
📌 Specialist - Package Implementation (India)
🏢 LTM
📍 India
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