We are seeking a dynamic and results-driven Telesales Executive to generate sales through outbound and inbound calls, build strong customer relationships, and achieve sales targets. The ideal candidate should possess excellent communication, persuasion, and negotiation skills with a proven track record in telesales or telemarketing.

Key Responsibilities

- Make outbound calls to prospective customers to promote products and services.
- Handle inbound sales enquiries and convert leads into customers.
- Identify customer needs and recommend suitable products or services.
- Achieve individual and team sales targets on a monthly basis.
- Generate new business opportunities through cold calling and lead generation.
- Maintain accurate customer records and sales activities in CRM software.
- Follow up with prospective customers and nurture leads until closure.
- Address customer queries, objections, and complaints professionally.
- Prepare quotations and coordinate with internal teams for order processing.
- Build and maintain long-term customer relationships to encourage repeat business.
- Conduct customer satisfaction and follow-up calls after sales.
- Keep up to date with product knowledge, pricing, promotions, and competitor activities.
- Submit daily, weekly, and monthly sales reports to management.
- Ensure compliance with company policies and sales processes.





Required Qualifications

- Bachelor's degree in Business Administration, Marketing, Commerce, or a related field.
- Diploma holders with relevant experience may also be considered.

Experience

- Minimum 2+ years of experience in telesales, telemarketing, inside sales, or customer acquisition.
- Experience in B2B or B2C sales environments is preferred.
- Proven track record of achieving or exceeding sales targets.

Required Skills

- Excellent verbal communication and interpersonal skills.
- Strong persuasion, negotiation, and closing abilities.
- Customer-focused with strong relationship-building skills.
- Positive listening and problem-solving skills.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Experience using CRM software such as Salesforce, Zoho CRM, HubSpot, Freshsales, or similar.
- Ability to work under pressure and meet deadlines.
- Strong organisational and time-management skills.
- Self-motivated, target-oriented, and enthusiastic.

Preferred Competencies

- Sales and negotiation
- Lead generation
- Customer relationship management
- Product presentation
- Objection handling
- Active listening
- Team collaboration
- Adaptability and resilience

Pay: From ₹20,000.00 per month

Work Location: In person

📌 Telesales Executive (India)
🏢 Guardian management services
📍 India