The Intune L3 Engineer serves as the technical lead for endpoint management services, providing architecture guidance, advanced troubleshooting, automation, security governance, and service optimization across the Microsoft Endpoint Manager ecosystem.
Key Responsibilities
Act as highest escalation point for Intune-related issues.
Design and implement enterprise mobility solutions.
Lead Intune migrations and modernization initiatives.
Design Conditional Access and Zero Trust endpoint strategies.
Manage Endpoint Security and compliance architecture.
Lead Autopilot deployment frameworks.
Define application deployment standards and governance.
Conduct root cause analysis and problem management.
Manage integration with Defender, Entra ID, and Microsoft Security solutions.
Develop operational standards and best practices.
Lead major incidents and change implementation.
Technical Skills
Endpoint Management
Microsoft Intune Architecture
Microsoft Endpoint Manager
Device Compliance Frameworks
Mobile Device Management (MDM)
Mobile Application Management (MAM)
Security Solutions
Microsoft Defender for Endpoint
Defender XDR
Conditional Access
BitLocker Administration
Identity Integration
Entra ID
Hybrid Azure AD Join
Federation Concepts
Automation
Advanced PowerShell
Microsoft Graph API
Automation Scripts
Deployment Technologies
Windows Autopilot
Co-Management
MECM/SCCM Integration
Governance
Security Baselines
Zero Trust Principles
Compliance Management
Experience
7–10 years of endpoint management experience.
5+ years of advanced Intune administration experience.
Key Responsibilities
1. Enhance operational systems to facilitate improved management reporting, streamline information flow, optimize business processes, and support organizational planning.
2. Understand client requirements and accountable in ensuring support team is meeting client expectations.
3. To lead and mentor the project team and ensure transparent communication of project goals.
4. Brining recent ideas and innovation for process development and overall organizational progress.
5. To provide solutions commensurate with the customersâ needs within the ambit of the given environment so as to lead to business results.