Job Description – Clinic Administrator

Light & Life Speech Therapy Clinic

Position

Clinic Administrator

Reports To

Clinical Director / Clinic Manager

Job Summary

The Clinic Administrator is responsible for ensuring the smooth day-to-day functioning of the clinic by managing appointments, patient records, billing, staff coordination, communication, and general administrative duties while maintaining a professional and welcoming environment.

Roles & ResponsibilitiesFront Desk & Patient Management

- Welcome patients and visitors warmly.
- Handle phone calls, WhatsApp messages, and email enquiries professionally.
- Schedule, confirm, and reschedule appointments.
- Register new patients and maintain accurate patient records.
- Ensure patient files remain confidential.

Billing & Finance

- Generate bills and collect payments.
- Maintain daily cash and digital payment records.
- Prepare daily and monthly financial reports.
- Coordinate with the accountant when required.

Administrative Duties

- Maintain attendance records of staff.
- Monitor therapist schedules and room allocations.
- Ensure consent forms and required documents are completed.
- Prepare reports and maintain clinic documentation.
- Order and monitor clinic stationery and supplies.

Communication

- Follow up with parents regarding appointments and therapy schedules.
- Inform parents about holidays, schedule changes, and clinic events.




- Respond politely to enquiries and provide accurate information about clinic services.

Clinic Operations

- Ensure the reception and waiting area are clean and organized.
- Coordinate with housekeeping for cleanliness.
- Monitor stock of therapy materials and office supplies.
- Report maintenance issues promptly.

Marketing Support

- Assist with clinic promotions, camps, workshops, and awareness programs.
- Help manage social media enquiries and patient feedback when assigned.

Required Skills

- Excellent communication in Tamil and English.
- Valuable computer knowledge (MS Office, Excel, Google Sheets).
- Strong organizational and multitasking skills.
- Professional appearance and positive attitude.
- Ability to maintain confidentiality.
- Good time management and problem-solving skills.

Qualifications

- Any Bachelor's Degree (preferred).
- Experience in healthcare or clinic administration is an advantage.
- Freshers with good communication and administrative skills may also apply.

Working Hours

As per clinic working hours and weekly schedule.

Expected Behaviour

- Be punctual and maintain professionalism.
- Treat every patient and family with respect and empathy.
- Work as a team with therapists and other staff.
- Follow all clinic policies and maintain confidentiality.
- Represent the clinic with integrity and a service-oriented attitude.

Pay: ₹8,000.00 - ₹12,000.00 per hour

Work Location: In person

📌 Admin (India)
🏢 Light and Life Speech and Language Therapy Clinic
📍 India