- Debt Recovery: Contacting defaulting customers via phone, email, or field visits to request overdue payments. [1, 2]
- Payment Negotiation: Negotiating structured repayment plans or legally approved settlements based on the borrower's financial situation. [1, 2]
- Account Tracking: Monitoring financial ledgers and accounts receivable to identify overdue accounts using delinquency aging buckets. [1, 2, 3]
- Skip Tracing: Utilizing databases, public records, and tools to locate non-responsive customers who have changed contact details. [1, 2, 3]
- Data Documentation: Maintaining real-time, accurate records of all customer interactions, payment commitments, and collection attempts inside CRM software. [1, 2]
- Regulatory Compliance: Adhering strictly to local financial laws (such as Reserve Bank of India guidelines or the Fair Debt Collection Practices Act) to ensure ethical collection standards. [1, 2]
- Legal Escalation: Identifying and preparing complex, non-compliant cases for senior management or legal recovery teams when necessary. [1, 2, 3]

Pay: From ₹17,000.00 per month

Perks:

- Cell phone reimbursement
- Paid sick time
- Paid time off

Work Location: In person

📌 Collection Executive (India)
🏢 Rajavalsam Chits
📍 India