We are seeking candidates who are freshers/experienced with excellent communication skills in English.

- To promptly respond to the calls and resolving the Query as per the need
- Develop objectives for the call center’s day-to-day activities.
- Maintaining the Call log, responses, abandoned calls, agent’s responses, number of call attended.
- Work effectively and perform annually or on an at-need basis.
- Answer all incoming calls and route them to the appropriate department/employee, answer customers' queries, and provide information on procedures, packages, specialties, timings of the consultant etc.
- Organize and maintain forms and office stationery required for front desk activities
- Ensure all standard protocols set by organization are maintained
- Respect and maintain the privacy and dignity of patients,



assure client confidentiality at all times
- Organizing and maintaining patient records, consent forms, payment forms, etc.
- Drive Online Appointments and promote marketing campaigns as directed, Adhere strictly to zero tolerance policy as framed by the management
- Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
- Updates job knowledge by studying recent product descriptions; participating in educational opportunities.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Customer Service Associate (India)
🏢 33 Holdings Global
📍 India