Major Responsibilities

- Assigning Surveyors to various jobs based on job requirements matching competency.
- Effective utilization of the Surveyors.
- Maintaining competency matrix of the Surveyors.
- Monitoring of Surveyors, Contracts, etc. as per BV Procedures.
- Identifying training needs and organizing training for the Surveyors.
- Planning of resources required and assist the Head of Industry in over all resource planning (including Surveyors, IT Support, etc.)
- Timely invoicing and collection of money receivables.
- Complaint Management: monitoring quality of BV Services, reporting any client’s dissatisfaction / complaint and assisting in mitigating the same.
- Assist Head of Industry for growth of industrial business

Criteria for Performance Evaluation (KPIs)

- Perform & deliver to client as per contract and client expectations.
- Build the team, mainly external consultants/sub-cons.

Skilled Qualification

- An Engineering Graduate with project management skills, with minimum 10 years of relevant experience.
- Management degree will be an added advantage but not mandatory.
- Knowledge of QA/QC/QMS will be preferred

📌 Dy. Operation Manager (India)
🏢 Bureau Veritas
📍 India