Front Office Associate at Shri Vallabh Vilas Lords Plaza, the primary responsibility is to create a positive first impression for guests by providing professional and courteous front desk services. Recent job postings for the hotel describe the following role and qualifications.

Job Title: Front Office Associate

Department: Front Office

Job Responsibilities

- Welcome guests with a warm and professional attitude.
- Handle guest check-in and check-out efficiently.
- Manage room reservations, bookings, modifications, and cancellations.
- Answer phone calls, emails, and guest inquiries.
- Provide information about hotel facilities, services, and nearby attractions.
- Update guest records using the hotel Property Management System (PMS), such as Opera.
- Coordinate with Housekeeping, Food & Beverage, and Maintenance departments to ensure smooth guest service.
- Handle guest complaints politely and resolve or escalate issues when necessary.
- Process payments, prepare bills, and maintain cash records.
- Maintain a clean, organized, and professional reception area.
- Follow hotel policies, service standards, and safety procedures.

Required Qualifications

- Graduate or Diploma in Hotel Management/Hospitality (preferred).




- Good communication skills in English and Hindi.
- Basic computer knowledge and proficiency in Microsoft Office.
- Knowledge of hotel PMS software (Opera is an advantage).
- Robust customer service and interpersonal skills.
- Ability to work rotational shifts and in a fast-paced environment.

Preferred Experience

- 0–3 years of experience in front office, reception, or customer service.
- Freshers with good communication skills may also be considered.

Key Skills

- Guest relations
- Communication and customer service
- Problem-solving
- Time management
- Teamwork
- Multitasking
- Professional grooming and etiquette
- Attention to detail

Salary & Benefits

Recent listings indicate:

- Salary: Approximately ₹12,000–₹15,000 per month for Front Office Associate roles.
- Benefits: Food provided and Provident Fund (PF).

If you’re ready to take the next step in your hospitality career, we’d love to connect.
Share your CV or reach out directly [email protected] or Whatsapp to +91-XXXXXXXXXX

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

- Food provided
- Provident Fund

Work Location: In person

📌 Front Office Associate (India)
🏢 Shree Vallabh Villas Lords Plaza, Hotel, Nathdwara Rajsamand Rajasthan
📍 India