Answering phones and explaining the product and services offered by the company.

· Contacting existing customers as well as prospective customers using scripts.

· Following up leads acquired via digital marketing

· Asking questions to the customer and understanding their specifications.

· Resolving queries and issues related to the products and services.

· Maintaining the database of the customers on a regular basis.

· Suggesting solutions based on customer’s needs and requirements.

· Great interpersonal skills.

· Exceptional oral and written communication skills.

· Solid organizational skills.

· Ability to work in a team or individually as and when required.

· Manage and handle multiple tasks.

· Outstanding problem-solving skills.

· Exceptional attention to detail.

· Hard-working individual.

· Good time management abilities.

· Strong decision-making skills.

· Ability to tolerate stress and pressure.

DUTIES OF ACADEMIC COUNSELLOR





Assess academic and career needs of students.

Responsible for the maintenance and confidentiality of information of candidates.

Interact in a positive manner with staff, students and parents.

Organize information sessions, collect advisor bios, oversee student adviser selection process, and register students for sections.

Develop and implement an ongoing procedure and analysis for curriculum review, development, and/or revision as well as provide information needed for strategic planning.

Ensure college compliance with all accreditation and regulatory agencies.

Job Type: Full-time

Pay: ₹9,260.39 - ₹26,818.68 per month

Education:

- Bachelor's (Preferred)

Experience:

- total work: 1 year (Preferred)
- Academic counseling: 1 year (Preferred)

Language:

- English (Preferred)

Work Location: In person

📌 Academic Counselor (India)
🏢 Phoenix Graduate School Global
📍 India