Position Summary

Our mission is “…to safely deliver life-saving products”. Our packaging solutions are aimed at healthcare companies who require the highest level of quality and care. As a result, we are looking for people who understand the importance of a higher purpose. The regional sales manager serves that function by ensuring our customers are getting the right service and products, specific to their needs. This role requires a good understanding of consultative sales, solution and interdisciplinary collaboration experience are a must to be successful. The role is responsible for developing cross-functional relationships with new and existing customers in a culturally and geographically diverse market. The regional sales manager must have an ability to consistently follow-up and bring multi-year projects to a close, while meeting quarterly and annual performance objectives.

Responsibilities

Sales Growth

- Develop and maintain good relationships for given territory
- Support global key accounts in territory and share insights and intelligence within global sales organization
- Consistently update and work from customer relationship management (CRM) tool
- Develop new customers and new business to meet territory sales growth objectives
- Follow up quickly on marketing leads generated, ensure consistent messages and needs are addressed when leads are routed
- Promote company products and capabilities via customer meetings, industry exhibitions and technical seminars
- Develop adjacent industry relationships with companies serving healthcare manufacturers
- Attend regional association meetings,



networking and become member as necessary to expand Oliver’s presence in the region
- Interface regularly with commercial leaders regarding new product and new market opportunities
- Identify target accounts and create a strategy for closing new business
- Uncover price targets and competitive information
- Tailor conference calls and pitch to meet the needs of different buyer personas and market applications

Account Maintenance

- Understand the customer’s market, financial results, and buying cycles
- Manage account forecasts and assist with budget process at year end
- Capture and communicate competitor activities
- Maintain great customer relationships and maintain high level of customer satisfaction
- Maintain marketing databases including lead follow up and maintenance from existing accounts
- Communicate customer specifications and requirements to manufacturing, process engineering, production planning, graphic production areas, etc.
- Work internally to negotiate accurate ship dates that are close to the customer’s request date
- Expedite all customer requests for rushed deliveries, and communicates schedule request changes to production planning and manufacturing departments
- Captures all customer complaints and tracks them in accordance with established practices and procedures

Requirements

- Degree in Marketing, Sales, General Business, Engineering or closely related field
- 7+ years of successful business development experience required
- A record of building great customer relationships
- Robust presentation skills required
- Strong negotiating and closing skills
- Computer and business writing competency
- Ability to travel 50% of the time nationally and internationally

📌 Regional Sales Manager, South Asia (India)
🏢 Oliver Healthcare Packaging
📍 India