We are looking for a friendly, organized, and customer-focused Front Desk Associate to be the first point of contact for visitors and clients. The ideal candidate will manage front office operations, handle inquiries, and ensure a welcoming and professional environment.

Key ResponsibilitiesFront Desk Management

- Greet and welcome visitors in a professional and courteous manner
- Answer, screen, and direct incoming calls
- Manage the reception area to ensure it is clean and presentable

Administrative Support

- Handle incoming and outgoing mail and courier services
- Maintain visitor logs and issue visitor passes
- Schedule appointments and manage meeting room bookings
- Assist with basic administrative tasks and documentation

Customer Service

- Respond to inquiries via phone, email, or in person
- Provide accurate information about the company and services
- Handle customer concerns and escalate issues when necessary

Office Coordination

- Coordinate with internal teams for smooth communication




- Support office operations and assist other departments when needed
- Monitor and replenish office supplies at the front desk

Qualifications & Skills

- High school diploma or equivalent (GED)
- 0–5 years of experience in front office, receptionist, or customer service roles
- Excellent verbal and written communication skills
- Professional appearance and positive attitude
- Basic computer skills (MS Office, email handling)
- Strong organizational and multitasking abilities
- Customer-oriented mindset with valuable problem-solving skills

Preferred Attributes

- Pleasant personality and solid interpersonal skills
- Ability to remain calm under pressure
- Attention to detail and reliability
- Flexibility with work shifts

Pay: From ₹21,000.00 per month

Benefits:

- Cell phone reimbursement
- Food provided
- Health insurance
- Paid sick time
- Provident Fund

Work Location: In person

📌 Front Desk Associate (India)
🏢 Coasta Serena Resorts
📍 India