Location: Chennai (In office)
Experience: 0–2 Years (Freshers Welcome)
Languages: English (Mandatory), Tamil(Mandatory), Hindi (Preferred for select roles)

To apply, please fill out the Google form: https://forms.gle/VJtfy6WMrzNFo2Z7A

About the Role

We are hiring Product Implementation & Training Executives to onboard and train customers on our SaaS platforms — CalsoftCRM and Siru Conversational Commerce Platform.

This is a client-facing role where you will:

- Conduct product demos
- Train customers via onboarding sessions & webinars
- Help businesses adopt and effectively use our platform

If you enjoy explaining things, speaking to people, and working with technology, this role is for you.

Key Responsibilities

Product Onboarding:

- Understand client requirements and assist in setting up CRM workflows
- Support customers in configuring basic modules (leads, pipelines, dashboards)
- Ensure smooth onboarding and product adoption

Training & Demos:

- Conduct live product demos and onboarding sessions
- Host webinars for new and existing customers
- Explain product features in a simple and engaging way
- Handle customer questions confidently

Customer Engagement:

- Act as a product expert and advisor
- Support customers post-demo to drive usage
- Ensure customer satisfaction and retention

Collaboration:





- Work with sales, product, and marketing teams
- Share customer feedback
- Help create training materials and FAQs

Eligibility

- Any graduate (BBA, BCom, BA, BSc, MBA, etc.)
- 0–2 years experience (Freshers can apply)
- Interest in SaaS / CRM / customer-facing roles

Must Have Skills

- Strong spoken English
- Confidence in speaking to individuals or groups
- Good presentation & explanation skills
- Quick learner with a problem-solving mindset
- Customer-focused attitude

Good to Have Skills

- Hindi / Tamil or additional languages
- Exposure to tools like Zoom / Google Meet
- Basic understanding of business or sales processes

KPIs

- Number of demos/webinars conducted
- Customer onboarding success rate
- Product adoption & usage
- Customer satisfaction

Growth & Training

- Month 1–2: Structured product & demo training
- Month 3+: Independent ownership of demos & clients
- Growth into Customer Success / Product roles

What We Offer

- Fast growth in SaaS domain
- Client-facing exposure early in career
- Performance-based incentives
- Hands-on learning with real customers

Job Types: Full-time, Fresher, Permanent

Pay: ₹90,000.00 - ₹120,000.00 per year

Work Location: In person

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