Key Responsibilities

- Handle customer queries related to container movement and shipment status.
- Coordinate with transporters, drivers, and warehouse teams for smooth operations.
- Track import/export container movement and provide updates to customers.
- Maintain records of booking, delivery orders, and container documentation.
- Ensure timely email and phone communication with clients.
- Resolve operational issues and escalate when required.
- Prepare daily MIS reports and shipment status updates.
- Coordinate with ports, shipping lines, and customs agents.

Required Skills

- Good communication skills (English & Hindi).
- Knowledge of logistics/container operations.
- Ability to handle multiple customers and shipments simultaneously.
- Basic knowledge of Excel, email communication, and documentation.
- Problem-solving and coordination skills.

Preferred Qualifications

- Graduate in Logistics, Supply Chain, or Business Administration.
- Experience in freight forwarding / container transport companies preferred.

Pay: ₹25,000.00 - ₹30,000.00 per month

Perks

- Health insurance
- Life insurance

Education:
- Bachelor's (Preferred)

Language:
- English (Preferred)

Work Location: In person

📌 Export Import Documentation Executive (Thane)
🏢 system and solution
📍 Thane