02 Aug
|
Talent Corner HR Services
|
Mumbai
02 Aug
Talent Corner HR Services
Mumbai
Role Overview :
We are looking for a detail-oriented Sales Administration Executive to support the Sales & Marketing team with sales order processing, customer coordination, sales documentation, CRM management, reporting, and cross-functional coordination. The role will work closely with Marketing, Operations, Logistics, and Product teams to ensure smooth order execution and accurate sales information.
Key Responsibilities :
Sales Order & Documentation
- Process customer sales orders and verify pricing, quantities, delivery details, and other order information.
- Maintain accurate customer records, contracts, quotations, and sales-related documents.
- Support quotation preparation and other sales documentation.
- Coordinate with Logistics and Dispatch teams to track orders and support timely delivery.
Customer Coordination
- Respond to routine customer queries professionally and on time.
- Follow up with customers and provide regular updates on order status.
- Coordinate internally to resolve billing, order, or delivery-related issues.
- Escalate major customer concerns to the reporting manager.
CRM & Sales Reporting
- Maintain and update customer information, sales activities, and pipeline data in the CRM.
- Prepare weekly and monthly sales reports, MIS, and performance summaries.
- Support sales forecasting and management reporting.
- Identify and report data gaps or discrepancies in sales records.
Market & Competitor Support
- Collect information on competitor activities, pricing, and market developments.
- Support the preparation of market intelligence reports.
Cross-Functional Coordination
- Coordinate with Sales, Marketing, Product Development, Operations, Logistics, and Dispatch teams.
- Support day-to-day sales administration and reporting requirements.
- Assist the Sales & Marketing team with additional coordination and administrative activities.
Preferred candidate profile :
- Immediate or Short Notice Joiners are preferred
- Bachelors Degree in Business, Commerce, or a related discipline
- 35 years of experience in Sales Administration, Sales Coordination, Sales Support, Order Management, or a similar role
- Good knowledge of sales order processing and sales documentation
- Hands-on experience with CRM systems and MS Office, especially Excel, PowerPoint, and Word
- Strong attention to detail, data accuracy, and documentation skills
- Good communication, customer coordination, and follow-up skills
- Ability to work effectively with multiple internal teams
- Valuable planning, organization, and time-management skills
📌 Executive - Sales Administration (Mumbai)
🏢 Talent Corner HR Services
📍 Mumbai