We are looking for a proactive and detail-oriented skilled to join our Operations team as an Executive-Last Mile. In this role, you will play a crucial part in coordinating and executing last-mile deliveries, working closely with our 3PL partners and internal teams. Your expertise will be instrumental in optimizing delivery timelines, resolving exceptions, and enhancing customer satisfaction.

- 2-4 years of experience in last-mile logistics, dispatch, or delivery operations, preferably in e-commerce, FMCG, or 3PL environments.
- Familiarity with GPS tracking systems, route optimization tools, and Excel for efficient operations management.
- Strong communication skills to effectively manage on-ground teams and partners, ensuring clear and concise instructions.
- Problem-solving abilities with a high attention to detail, enabling quick resolution of delivery exceptions and escalations.
- Ability to work under pressure and manage multiple tasks simultaneously, ensuring timely and accurate deliveries.
- Willingness to travel locally (up to 20%) for audits, field supervision, and on-site support as required.
- Experience in B2B and B2C delivery operations, understanding the unique challenges and requirements of each.
- Knowledge of logistics technology tools and a desire to learn and adapt to new technologies.
- A proactive and solution-oriented mindset, always seeking opportunities to optimize delivery processes.




- Excellent organizational skills and the ability to work independently with minimal supervision.
- Coordinate daily last-mile dispatches with 3PL partners and internal fleet teams, ensuring efficient collaboration.
- Monitor real-time delivery tracking and promptly address any delivery exceptions or escalations.
- Support route planning and provide practical suggestions for improvements based on on-ground insights.
- Ensure timely pickups and deliveries, adhering to defined SLAs (Service Level Agreements).
- Collaborate with warehouse, dispatch, and customer service teams for smooth order handovers and effective communication.
- Maintain daily MIS (Management Information Systems) and assist in creating delivery performance dashboards for data-driven decision-making.
- Assist in field audits, hub visits, and vendor reviews as needed, ensuring compliance and performance standards.
- Stay updated with the latest logistics technology tools and industry best practices to enhance operations.
- Foster a culture of ownership, accountability, and performance within the team, driving continuous improvement.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Executive- Last Mile (Hyderabad)
🏢 Essar Steel
📍 Hyderabad