- To conduct shift wise briefings and assign daily duties to all housekeeping personnel.
- To prepare cleaning schedules for various areas of the hotel.
- To check each finished room with special emphasis on bathrooms, bathtubs, W.C.s, wash basins, beds, carpets and all other fixtures and furniture.
- To check all par stocks of linen on floors and ensure timely delivery of linen from the linen room to the floors.
- To ensure strict adherence to linen and uniform exchange procedures and timings and to bring damaged or misused linen / uniforms to be noticed and corrected.
- To maintain floor pantries and trolleys in a clean and orderly manner.
- To immediately report lost & found items and ensure adherence to lost and found procedures of the hotel.
- To maintain regular and complete advance schedule for annual and periodic maintenance.
- To ensure detailed checking of all public areas.
- To ensure detailed checking of all back of the house and out areas of the hotel.
- To liaison with the engineering department for day-to-day maintenance work, to follow up and ensure completion of the same.
- To supervise all laundry operations and timely exchange of linen, uniforms,
and guest laundry.
- To follow up on daily flower requirements of the hotel in public areas as well as F&B; areas of the hotel.
- To requisition for and maintain stocks of all cleaning chemicals and cleaning supplies.
- To supervise pest control operations in various areas of the hotel.
- To ensure adherence to DND procedures.
- To ensure proper handling and record keeping of all master keys of the hotel.
- To ensure upkeep and proper handling of all housekeeping equipment.
- To maintain the daily logbook and other records, follow up on Occupancy reports, Expected Arrivals and Departures and coordinate clearance of rooms with the Front Office Department.
- To handle the housekeeping desk from time to time as per the guidelines and procedures laid out.
- To handle guest queries and complaints in a polite and courteous manner.
- To adhere to strict grooming and hygiene standards.
- To plan the monthly agenda for the housekeeping department.Role & responsibilities
Preferred candidate profile
📌 Executive Housekeeper (Ratnagiri)
🏢 Club Mahindra
📍 Ratnagiri
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