The CRM Executive will manage the CRM system maintain accurate sales data update enquiries quotations orders and generate reports to support the sales team with proper tracking and visibility Key Responsibilities - Update CRM with enquiries quotations orders follow-ups - Maintain accurate customer database sales pipeline status - Prepare daily weekly monthly MIS reports - Track pending enquiries ageing reports follow-up cycles - Support Sales Team with dashboards data analysis reminders - Ensure CRM discipline and data accuracy across the sales department - Highlight delays missed follow-ups urgent actions to team Skills Required - Strong Excel Google Sheets skills - Experience with CRM tools Zoho HubSpot Excel CRM - Positive analytical reporting skills - Process-driven detail-oriented - Strong coordination ability Preferred Background - 1-3 years in CRM Data Management Sales Support - Experience in manufacturing or B2B industry preferred ref updazz com