Title - EtQ Reliance Consultant
Type - Contract Location - Remote Roles and Responsibilities: Provide comprehensive functional and technical support for the EtQ Reliance platform, including troubleshooting defects and resolving user issues efficiently.
Manage enhancement requests and implement ongoing improvements to optimize system performance and user experience.
Handle multiple concurrent projects with shifting priorities, ensuring timely and effective delivery of solutions.
Collaborate with business and technical stakeholders to gather detailed requirements, clarify needs, and translate them into system configurations or updates.
Lead and execute data migration activities, including data cleansing, validation, reconciliation, and issue resolution, ensuring data integrity and accuracy.
Document design decisions, support procedures, and Computer System Validation (CSV) deliverables to maintain compliance and audit readiness.
Assist in test execution and change control processes to support system upgrades and modifications.
Develop and run complex queries and perform data analysis using Microsoft SQL Server to support troubleshooting, reporting, and validation tasks.
Maintain accurate support records and communicate project/support status, actions, and risks to relevant stakeholders.
Work collaboratively with diverse teams, including employees, suppliers, partners,
and both onshore and offshore consultants, to share knowledge and improve support effectiveness.
Contribute to continuous improvement initiatives aimed at enhancing support frameworks and user satisfaction.
Qualifications
Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
3 to 5 years of hands-on experience with EtQ Reliance implementation, support, or consulting.
Proven experience with Microsoft SQL Server and managing relational databases.
Strong proficiency in programming and scripting languages such as SQL, JavaScript, VBScript, or Python for system customization and automation.
Demonstrated expertise in data migration, including data cleansing, validation, and reconciliation processes.
Familiarity with Computer System Validation (CSV) principles and documentation standards.
Excellent analytical, problem-solving, and communication skills with the ability to work effectively in a dynamic, multi-stakeholder workplace.
Tools and Technologies
EtQ Reliance Quality Management System
Microsoft SQL Server
Relational Database Management Systems (RDBMS)
Programming/scripting languages: SQL, JavaScript, VBScript, Python
Data migration and data validation tools
Computer System Validation (CSV) documentation tools and methodologies
📌 EtQ Reliance Consultant (India)
🏢 Hyqoo
📍 India