Title - EtQ Reliance Consultant
Type - Contract
Location - Remote
Roles and Responsibilities:
- Provide comprehensive functional and technical support for the EtQ Reliance platform, including troubleshooting defects and resolving user issues efficiently.
- Manage enhancement requests and implement ongoing improvements to optimize system performance and user experience.
- Handle multiple concurrent projects with shifting priorities, ensuring timely and effective delivery of solutions.
- Collaborate with business and technical stakeholders to gather detailed requirements, clarify needs, and translate them into system configurations or updates.
- Lead and execute data migration activities, including data cleansing, validation, reconciliation, and issue resolution, ensuring data integrity and accuracy.
- Document design decisions, support procedures, and Computer System Validation (CSV) deliverables to maintain compliance and audit readiness.
- Assist in test execution and change control processes to support system upgrades and modifications.
- Develop and run complex queries and perform data analysis using Microsoft SQL Server to support troubleshooting, reporting, and validation tasks.
- Maintain accurate support records and communicate project/support status, actions, and risks to relevant stakeholders.
- Work collaboratively with diverse teams, including employees, suppliers, partners,
and both onshore and offshore consultants, to share knowledge and improve support effectiveness.
- Contribute to continuous improvement initiatives aimed at enhancing support frameworks and user satisfaction.
Qualifications:
- Bachelor’s degree in Computer Science , Information Technology , Engineering , or a related field.
- 3 to 5 years of hands-on experience with EtQ Reliance implementation, support, or consulting.
- Proven experience with Microsoft SQL Server and managing relational databases .
- Robust proficiency in programming and scripting languages such as SQL , JavaScript , VBScript , or Python for system customization and automation.
- Demonstrated expertise in data migration , including data cleansing, validation, and reconciliation processes.
- Familiarity with Computer System Validation (CSV) principles and documentation standards.
- Excellent analytical, problem-solving, and communication skills with the ability to work effectively in a dynamic, multi-stakeholder environment.
Tools and Technologies:
- EtQ Reliance Quality Management System
- Microsoft SQL Server
- Relational Database Management Systems (RDBMS)
- Programming/scripting languages: SQL , JavaScript , VBScript , Python
- Data migration and data validation tools
- Computer System Validation (CSV) documentation tools and methodologies
📌 EtQ Reliance Consultant (India)
🏢 Hyqoo
📍 India