SAP Ariba Production Support consultant :: 3 years

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Module expertise: One or more of the following Ariba modules:

Buying and Invoicing (B&I;)

SLP

Sourcing

Contracts

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Production Support

Activities - Manage requests that relate directly to the operation and functionality of the Production environment - such as addressing a technical problem, rerunning a failed process, fixing orders, or performing other actions to make the setting operate in a manner that supports business users needs.

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Production Support

Activities - Monitor daily data loads from SAP ECC into Ariba

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User Support

Activities - Manage requests for assistance from end users, usually involving questions about the use of the system, one-time requests for system data, or inquiries about the feasibility and impact of system changes.

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Interface





Failure - Monitor interface failures for Purchase Orders, Receipts, Invoices, Supplier integration

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Interface

Failure -Work with ERP and interface teams to resolve and reprocess failed transactions

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Operational Support

Activities - Run weekly / monthly reports to monitor transaction statuses

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Operational Support

Activities - Create any adhoc reports required by business teams

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General Support

Activities - Monitor/manage Ariba Administration Email accounts

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General Support

Activities - Coordinate support activities with other teams such as Security, Basis, interface, OneSource etc

. Ticketing tool expertise - Good to have ServiceNow work experience

📌 Ent. & Bus. Applications Senior Analyst (Bengaluru)
🏢 NTT Data
📍 Bengaluru