- Manage and execute enrollment and billing processes for healthcare products, ensuring accuracy and compliance with industry standards.
- Collaborate with cross-functional teams to streamline operations and improve efficiency in enrollment and billing activities.
- Analyze and resolve discrepancies in enrollment data, providing timely solutions to maintain data integrity.
- Develop and implement process improvements to enhance the overall efficiency of enrollment and billing operations.
- Provide support and guidance to clients and stakeholders regarding enrollment and billing inquiries and issues.
- Utilize technical expertise in healthcare products to optimize enrollment and billing processes.
- Ensure compliance with commercial insurance regulations and standards in all enrollment activities.
- Monitor and report on key performance indicators related to enrollment and billing, identifying areas for improvement.
- Coordinate with IT teams to implement system enhancements and resolve technical issues impacting enrollment and billing.
- Conduct training sessions for team members to enhance their understanding of enrollment and billing processes.
- Maintain up-to-date knowledge of industry trends and changes in healthcare and insurance regulations.
- Contribute to the development of policies and procedures to ensure productive and compliant enrollment and billing operations.
- Support the company's mission by ensuring that enrollment and billing processes contribute to improved healthcare access and affordability