Customer Support Executive - Voice | Teleperformance Mohali ? Hiring for E-Commerce Returns Process | Teleperformance Mohali Teleperformance is expanding its customer support team and is looking for energetic, detail-oriented, and customer-centric professionals for the E-Commerce Returns Process at our Mohali site. If you enjoy problem-solving and helping customers with post-purchase concerns, this role is perfect for you. ? Location - Mohali, Punjab ? Designation - Returns Process Executive ? Shift Details - 6 Days Working

- Rotational Shifts
- Rotational Weekly Offs ? Salary Package - CTC : ₹19,000 ? Candidate Profile - Graduate or Undergraduate
- Freshers and experienced candidates can apply
- Strong verbal and written communication skills
- Customer-focused attitude
- Basic computer and typing proficiency
- Versatile to work in rotational schedules ? Job Responsibilities - Assist customers with return, refund, replacement, and exchange requests.
- Investigate and resolve customer concerns related to product returns.
- Coordinate with internal teams to ensure timely issue resolution.




- Update customer interactions accurately in the system.
- Adhere to quality and compliance standards.
- Deliver an exceptional customer experience during every interaction. ? Selection Process Candidates will undergo:
- AMCAT Assessment
- VETI Assessment
- Typing Assessment - 25 WPM 90% Accuracy ? ? Hiring Mix - 80% Freshers
- 20% Experienced Candidates
- Graduate & Undergraduate Both are eligible Benefits of Joining Teleperformance ⭐ Stable career with a leading global CX company ⭐ Professional training and development ⭐ Exposure to international customer service operations ⭐ Employee engagement and recognition programs ⭐ Growth opportunities across multiple business verticals ? Apply now and become part of a globally recognized organization that values talent, learning, and customer excellence. #TeleperformanceHiring #ReturnsProcess #MohaliHiring #CustomerServiceJobs #FreshersJobs #BPOCareer #HiringAlert #TeleperformanceIndia

📌 E-commerce Returns Associate (India)
🏢 TP
📍 India