About the Team The Payments Experience Team is entrusted with the pivotal task of shaping the comprehensive experience that PayU extends to its merchants. This journey encompasses every stage, beginning with the onboarding process, and includes product discovery, activation, retention, as well as cross-sell and upsell opportunities throughout the entire payment lifecycle.

About the Role The Director - Product role focuses on leading product development for payment platforms, addressing key merchant pain points such as seamless onboarding, enhanced engagement, and improved product discovery. The role involves leveraging data to deliver valuable insights and analytics, driving business success for merchants while managing a mix of new product innovations and optimizing existing solutions.

Responsibilities:

- We are looking for a Director Product to lead the product team for our multiple platforms
- The product leader would be responsible for owning the various product platforms across PayU’s business units;
- And specifically focus on solving for pain points; such as, seamless and faster onboarding, improving engagement,
- Improving product discovery, providing better merchant care. Additionally, the person would be responsible for leveraging PayU’s data to provide right insights and analytics to merchants to grow their business.

Requirements: We are looking for a Director - Product with overall 12+ years of experience, out of which at least 6 years should be in

Hands-on Product Management.

As the portfolio grows, the product development in this role would have a larger share of current product development along with some share of optimizing existing flows.

We are sharing some of the key skill sets required to succeed in this role:

- Product Thinking
- Providing best onboarding experience – TAT, frictionless, improve product penetration
- Improving Product Discovery, merchant engagement, reducing merchant churn
- User Empathy
- Understanding different user types and their needs




- Synthesize user needs into insights
- Strategic Thinking
- Ability to lead effective brainstorming with peers from Design, Marketing and Analytics team
- Ability to frame the problem, pull in external dynamics, involve key stakeholders, generate/prioritize ideas with appropriate support
- Communication
- Articulate business problems to engineering partners well
- Write and deliver presentations to stakeholders with appropriate support
- Collaboration
- PM should be considered as strong thought partner by peers
- Team handling experience
- Proactively identifies and solves problems with other product functions
- Delivers small and big features with little-no errors
- Team Management
- Extensive experience in leading a team of product managers
- Ability to mentor team and guide them to identify solutions
- High level of maturity in delivery management in terms of project planning, execution, quality and reporting & stake holder expectation management

What we offer?
- A positive, get-things-done workplace
- A dynamic, constantly evolving space (change is par for the course – important you are comfortable with this).
- An inclusive environment that ensures we listen to a diverse range of voices when making decisions.
- Ability to learn cutting edge concepts and innovation in an agile start-up environment with a global scale.
- Access to 5000+ training courses accessible anytime/anywhere to support your growth and development (Corporate with top learning partners like Harvard, Coursera, Udacity).

About us: PayU, one of India's leading digital financial services providers with Prosus as an investor,



operates businesses that are regulated by the Reserve Bank of India and offers advanced solutions to meet the digital payment requirements of the Indian market. PayU India companies aim to create a full-stack digital financial services platform to serve all (tapped and untapped) financial needs of customers through technology solutions.

PayU provide payment gateway solutions to online businesses through its cutting-edge and award-winning technology and has empowered 5 lakhs+ businesses, including India’s leading enterprises, e-commerce giants and SMBs. It enables businesses to collect digital payments across 150+ online payment methods such as Credit Cards, Debit Cards, Net Banking, EMIs, pay-later, QR, UPI, Wallets, and more. It’s a preferred partner in the affordability ecosystem, offering the maximum coverage of issuers and easy-to-implement integrations across card-based EMIs, pay-later options and new-age cardless EMIs.

PayU offers e-commerce brands best-in-industry success rates while ensuring a seamless checkout experience.

Our Commitment to Building A Diverse and Inclusive Workforce

As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I; commitment is huge. Therefore, we continuously strive to create a diverse,

inclusive, and safe environment, for all our people, communities, and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility, and unbiased attention to every PayUneer so they can succeed, irrespective of gender, color, or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up.

At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities, or the LGBTQ communities.

📌 Director - Product (Bengaluru)
🏢 PayU
📍 Bengaluru